Shipping policy

Shipping and delivery

Last updated: September 4, 2026

Delivery options and estimates

Available shipping methods, charges and estimated delivery windows are calculated for your address and displayed at checkout before payment. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, customs or other circumstances outside our reasonable control.

Processing

Orders are processed after payment and address checks are completed. Orders placed outside normal business hours may begin processing on the next business day. You will receive tracking information when it is available.

Discreet packaging

Welluvi orders are shipped in plain outer packaging designed not to reveal the contents.

Address accuracy

Please review your delivery address before placing an order. Contact support@welluvi.com immediately if you notice an error. We cannot guarantee that an address can be changed after processing or dispatch begins.

International orders

International customers are responsible for any duties, taxes, customs charges or carrier fees imposed by the destination country unless checkout expressly states otherwise. Customs processing may delay delivery.

Missing or damaged shipments

If tracking shows an unexpected delay, delivery issue or damage, contact support@welluvi.com with your order number. Claims may be subject to carrier time limits, so please notify us promptly.